Contact Us
New sales enquiries
Call us on 91 342 25 49, email us at generaliexpatriates@generalion.es or fill in a form to be contacted.
Customer Support
Assistance telephone numbers
Roadside Assistance in Spain
900 101 369
Roadside Assistance Abroad
+34 934 955 125
From outside Spain or non-Spanish mobiles
Courtesy Car
900 101 369
Fine Processing
900 123 077
Home Assistance
900 556 000
Nautical Assistance from Spain
934 631 158
Nautical Assistance from Abroad
(+34) 934 631 158
How to notify us of an incident or your dissatisfaction
For any inquiry or review of a claim, please write to: csmsiniestros@generalion.es
For any consultation, request or review of a policy or quotation, please write to: prodexpatriates@generalion.es
Postal mail may also be sent to the following address:
COMPLAINTS BOX
Paseo de las doce Estrellas, 4 28042 Madrid.
In your letter, please indicate:
- Your policy number.
- The incident number or the date your incident occurred, should this apply.
- A description of the events.
- A contact telephone number.
- An email address, if you have one.
- An updated postal address.